Archive for July 29th, 2009
Imagine if your customers created their own processes…
Imagine if customers could create their own processes from the tools that you or a third party supplier provided them with?
Imagine if a customer could create their own returns, refund or sales process?
Imagine if customers could submit their own complaints process, and then vote on which one would actually get implemented by a company?
Imagine if a company outsourced its customer service proposition to its customers?
Imagine if…
